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Teams that need a help desk without the full CRM suite
CRM
Run your pipeline from first touch to closed deal
Give support a home of its own. Tickets from WhatsApp bots, flows, and email stay in one queue with status, priority, and assignment.
LeadsCapture & assign
OpportunitiesQualify demand
DealsMove stages
WonTasks & meetings
The CRM built to keep deals moving
Run a dedicated support desk for inbound tickets — assign, reply, and close without mixing them into CRM tasks.
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One queue Help requests live in Support, not mixed with sales tasks.
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Clear ownership Assign, prioritize, and close tickets as a team.
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Channel-ready WhatsApp and email tickets land in the same desk.
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Separate access Grant Support without opening the full CRM module set.
Everything your sales team runs in one workspace
Leads, accounts, tasks, and meetings — stacked by capability, not scattered across tabs.
Ticket desk
Work the queue from open to resolved.
- Open, assign, and close customer tickets
- Track status, priority, and category
- Keep the conversation on the ticket
Inbound channels
Collect help requests from the channels you already use.
- Tickets from WhatsApp bots and automation flows
- Email-linked support tickets
- A dedicated Support nav item in the workspace
Built for real sales workflows
Teams that need pipeline clarity without tool sprawl.
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WhatsApp workspaces that escalate chats to tickets
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Support staff who should not see the sales pipeline
Stop overthinking. Start closing in BullCRM.
Enable Support on its own. Add CRM or WhatsApp Hub later if you need pipeline or messaging alongside the desk.
Frequently asked questions
Straight answers about sales pipeline work inside BullCRM.
What is BullCRM CRM software used for?
BullCRM CRM is sales CRM software for leads, opportunities, deal pipeline stages, accounts, contacts, tasks, and meetings — so your team runs the full customer journey in one workspace.
How does the BullCRM sales pipeline and deal management work?
Capture and assign leads, qualify opportunities, and move deals through configurable pipeline stages. Filters and search help reps focus on the next high-value action.
Does BullCRM CRM include account and contact management?
Yes. Company accounts and person contacts stay linked to deals and activity history so sales and success teams share one commercial relationship story.
Can I track CRM tasks, meetings, and follow-ups on each record?
Tasks and meetings attach to leads, contacts, accounts, and deals so follow-ups stay on the record instead of sticky notes or scattered calendars.
Is BullCRM CRM role-based with permissions and activity history?
Role-based access controls who can view, edit, or delete sales data, and activity history keeps an audit trail of important changes in the workspace.
Can I use BullCRM CRM standalone without email marketing modules?
Yes. Use CRM as your system of record first. Add Mailboxes, Campaigns, WhatsApp Hub, Books, or Bulleye later — nothing forces a full-suite rollout.
Start with Support
Enable Support on its own. Add CRM or WhatsApp Hub later if you need pipeline or messaging alongside the desk.