Industry
Fewer no-shows, happier patients.
Let patients request appointments in the chat, send reminders automatically and answer routine questions — while your front desk works every conversation from one shared inbox.
- Appointment requests
- Automatic reminders
- Shared front-desk inbox
I’d like to see Dr. Mehta this week.
Thank you! Your appointment is confirmed for Thursday at 4:30 PM.
Reminder scheduled · 1 day before
Customers worldwide
Trusted by high-growth businesses across the world
What you can do
How clinics use WhatsApp Hub
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Appointment requests
Patients share their preferred day and reason with a WhatsApp Form.
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Reminders that reduce no-shows
Send appointment reminders with approved templates on schedule.
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Answer routine questions
An AI agent answers timings, location and preparation questions from your FAQs.
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After-hours replies
Business-hours and away messages let patients know when you will reply.
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Shared front desk
Receptionists share one inbox with assignment, notes and quick replies.
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Share documents
Send and receive documents in the chat, kept in the conversation history.
How it works
Up and running in three steps.
Connect your number
Link your clinic’s WhatsApp Business Account.
Set up requests
Create an appointment form and your reminder templates.
Run the front desk
Answer, confirm and remind from one shared inbox.
Questions, answered
Does WhatsApp Hub manage the doctor’s calendar?
No. Patients request appointments in the chat and your team confirms the slot from your own schedule.
Can we send appointment reminders?
Yes. Send approved templates as reminders, individually or as a broadcast.
Can patients message us after hours?
Yes. Away and business-hours messages tell patients when you will reply, and an AI agent can answer routine questions.
Is patient data shared with others?
No. Your data is used only to run the service and is never sold or used for third-party ads.
Meta Business Partner
Bring every WhatsApp conversation into one place.
Connect your number to BullCRM WhatsApp Hub and answer every chat with full CRM context.